Common first questions
The six things new users ask first. Everything else is in the FAQ.
I installed Navi+ but nothing shows on my store
Installing only connects the app. Menus appear after the app embed is on and you publish a menu.
Turn on the app embed →
Will it change my theme?
No. One app embed loads a single script — no Liquid written, nothing left behind if you uninstall.
What Navi+ adds to your theme →
Will it slow my store down?
No. The script loads asynchronously, and menu content loads only when a menu opens.
Does Navi+ slow down my store? →
Can I try it without touching my live store?
Yes. Put the app embed on a duplicate theme, build there, and publish the copy when you're happy.
Test on a draft theme →
Do I have to rebuild my navigation?
No. Navi+ builds from the menu lists you already have in Shopify, and never rewrites them.
Your first menu in 5 minutes →
How do I get help?
Chat with us from the app or email [email protected] — include your store URL and the menu name.
How to get help →
Did this page answer your question?
Need a hand? Chat with us in the app or write to [email protected] — send your store URL and the menu name and we'll look at it with you.