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Questions and problems

Search by what you see on your store. Type a few words in the box below to filter quickly.

Menu not showing

Menu not showing on your storeUse when you turned it on but your store still shows no menuMenu gone after theme changeUse when the menu vanished after changing or updating your themeChanges not showingUse when you edited in the app but your store still shows the old version

Wrong place or overlapped

Menu in the wrong placeUse when the menu sits in the wrong spot, breaks or hides your headerMenu shows twiceUse when you see two menu rows or the theme's old menu is still thereMenu overlappedUse when the menu covers the chat button, cookie bar or footerFloating buttons over Tab BarUse when a chat button, Add to cart bar or floating popup covers the Tab Bar at the bottom of the phone

Tapping doesn't open the menu

Mobile Menu won't openUse when tapping ☰ shows nothing or the theme's old menu opens instead

Speed and theme

Does Navi+ slow down your store?Use when you worry Navi+ slows your store or lowers your PageSpeed scoreWhich themes Navi+ works withUse when you aren't sure your theme works with Navi+Speed, security, SEOUse when you want speed numbers compared with other apps

FAQ

Frequently asked questionsUse when you have a general question and want a short answer with a link to the full guide

Quick questions

Getting started

Creating and designing menus

Publish your menu

Speed and safety

Plans

Other platforms